TRAVEL CONSULTANT (Remote) – JOHANNESBURG / PRETORIA – Competitive Salary & Comm
Our client, an established Tour Operator that has been in existence since 2014, specialising in 2 separate products, are looking to recruit an experienced TRAVEL CONSULTANT to work remotely in either Johannesburg or Pretoria.
The successful candidate will have at least 5 years’ proven track record selling and organising luxury, bespoke African trips to an international clientele. Exceptional communication and interpersonal skills are essential in always offering outstanding customer service.
**Candidates must have own reliable transport and reliable fast working internet**
KEY RESPONSIBILITIES
- Develop and curate personalized itineraries for photographic and family safaris, ensuring a high standard of quality.
- End-to-end sales process including planning, costing, refining and confirming itineraries; through to post-travel communications
- Engage with and convert potential clients through emails, phone conversations, and video meetings.
- Create and present customized travel itineraries that meet the unique needs of clients, along with providing relevant information and guidance.
- Deliver exceptional client service throughout every stage of the sales journey to encourage repeat business and referrals.
- Actively enhance product knowledge by staying informed about the latest trends and developments in the industry, ensuring expertise in our specialized offerings.
- Keep informed about commercial dynamics including accommodation options, flight routes, and logistics.
- Build and maintain positive relationships with colleagues and industry partners, demonstrating a strong sense of teamwork.
SKILLS AND EXPERIENCE ESSENTIAL
- 5 years Travel Consultant experience in a tailor-made travel environment
- First-hand knowledge of our core destinations, specifically within sub-Saharan Africa
- 3 years’ experience working with complex Southern Africa and East African itineraries
- Excellent communication skills, both written and verbally
- Outstanding customer service skills and attention-to-detail
- Advanced levels of IT literacy
- Highly-organised with strong time management skills
- Results-orientated
PERSONAL ATTRIBUTES
- Passionate about tailormade African travel
- Enjoy working in a fast paced, collaborative environment
- Committed to responsible tourism
Please send your updated CV in WORD together with a recent head and shoulders photo of yourself, your current salary and notice period.
PLEASE DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS